Will my Delhi DID number change when Heyo becomes available in my city?

Will my Delhi DID number change when Heyo becomes available in my city?

⚡Quick answer -

It’s entirely your decision. You may keep using the Delhi DID you were originally assigned, or you can switch to a new local DID once Heyo launches in your city. If you opt for a new DID, you must create a separate Heyo account, and all data tied to the Delhi DID—calls, recordings, and other history—will remain with the old account and cannot be merged into the new one.



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