Can I receive calls when I am outside India?
⚡Quick answer -
• It is required to activate the international roaming (IR) service for incoming and outgoing calls while abroad.
• In the absence of such activation, users may be denied the ability to receive incoming calls from India.
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Can outgoing and incoming calls be made using Heyo?
⚡Quick answer Yes. You can both make and receive calls on your Heyo number, giving you a complete mobile communication solution. Outgoing calls work to any Indian mobile or landline, and incoming calls from anywhere in the world ring in the Heyo app ...
Which DID number will agents/users see when they receive calls?
⚡Quick Answer - Agents receive calls from the same incoming service number that is mapped as the client’s display number.
Do I need an internet connection all the time to use Heyo for calls?
⚡Quick answer • Outgoing calls: Yes—an active internet connection (Wi-Fi or mobile data) is required only to start the call. After initiation, the voice travels over your SIM’s normal cellular network. • Incoming calls: No—Heyo rings even if your ...
Do I need a calling plan and the Heyo application to make calls?
⚡Quick answer Yes. To place calls, you must (1) keep an active calling plan or talk-time balance on the physical SIM in your phone and (2) install the Heyo app, which uses a small amount of internet to start the call but hands the voice traffic to ...
How do I set up and use Heyo for business communication from sign-up to daily calls?
⚡Quick answer Install the Heyo app, verify your phone number, complete KYC, choose a virtual landline, pick (or trial) a Lite or Pro subscription, connect your WhatsApp Business Account, and you’re ready to place or receive calls. All billing, ...