Can I place and receive International Calls through Heyo?

Can I place and receive International Calls through Heyo?

⚡Quick answer -

Heyo is designed for unlimited and free incoming and outgoing calls within India.

• Receiving International Calls: You can receive calls from anywhere in the world, and it won't cost you anything.

• Placing International Calls: The Heyo app does not support outbound calls to international numbers.




1. In-country vs. International call matrix

Call type

Available in Heyo?

Outgoing within India

Yes

Incoming from outside India

Yes

Outgoing to outside India

No




2. What if I need outbound international calls?

If your business needs a phone number with both incoming and outgoing international call facilities, we recommend exploring our parent company's solutions. You can find more information here: International Business Phone Number by MyOperator.




3. When does this NOT work?

Placing International Calls: The Heyo app does not support outbound calls to international numbers.




4. Support channels

• Chat with us: Use our in-app chat support by going to Settings.

• Join a demo: We host a daily demo call from Monday to Friday at 2 pm IST. You can find the registration link on the Heyo website.

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