⚡Quick answer - Yes. After you finish KYC and your DID number is assigned, incoming calls to that DID will still reach you even when the Heyo app has been killed. You’ll also get the usual in-call notification showing who is calling.
⚡Quick answer - No, not all staff members receive the incoming call simultaneously on the Heyo Number. 1. Plans at a glance (Lite vs Pro) Plan IVR? Built-in distribution note Heyo Lite No Uses a general call distribution model without IVR. Heyo Pro ...
⚡Quick answer - • If the IVR welcome plays and then the call disconnects: Try updating the TTS file. Re-update the IVR call-flow. If that fails, send a server-change request to the telco. Still no luck? Raise a ticket to Tech Support to check with ...
⚡Quick answer - • No, WhatsApp OTP is not supported for toll-free numbers. • You can, however, receive the OTP through an automated voice call by configuring your IVR settings. When should I use this guide? Use it whenever you—or a customer—try to ...
⚡Quick answer - • It is required to activate the international roaming (IR) service for incoming and outgoing calls while abroad. • In the absence of such activation, users may be denied the ability to receive incoming calls from India.