Can clients use their own mobile number as a virtual number instead of a DID (i.e., is number porting available)?

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• Has the bulk-provisioning of virtual mobile numbers been discontinued along with individual mobile-number services?

  ⚡Quick answer - • Yes. Bulk virtual mobile numbers are no longer offered. • Clients who need new numbers should be given DID service numbers instead.

• What payment modes can MyOperator clients use, and how does each one work?

  ⚡ Quick answer - There are 6 payment modes (listed in priority order): Billing section of the MyOperator panel Auto-settlement payment link (via BAN or via registered contact number – anonymous link) Auto-generated emails with payment links (Monthly ...

• Can I choose my own virtual number on Heyo?

  ⚡Quick answer Yes. You can personalise your Heyo Virtual Number by selecting one of the available prefixes (011, 022, 033, or 080). The remaining digits are assigned automatically to ensure the number is unique and ready to use.  What is a prefix? A ...

• Can I port my Heyo Virtual Number to another carrier or to a physical SIM card?

  ⚡Quick answer - No. Heyo Virtual Numbers are cloud-based landline numbers that work only inside the Heyo platform. They cannot be moved to a mobile SIM or to any external telecommunications provider.  Why is porting out not possible • Different ...

• Can I own my Heyo Virtual Number if I decide to stop using the service?

  ⚡Quick answer - No. Heyo Virtual Numbers are licensed from telecom operators and remain part of Heyo’s cloud pool. They cannot be transferred, ported out, or converted to a physical SIM even if you discontinue your subscription.  1. Service use vs. ...