Has the bulk-provisioning of virtual mobile numbers been discontinued along with individual mobile-number services?
⚡Quick answer -
• Yes. Bulk virtual mobile numbers are no longer offered.
• Clients who need new numbers should be given DID service numbers instead.
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Do we provide SIM-based or mobile-number-based SMS services?
⚡Quick answer - • No. SIM- or mobile-number-based SMS services are not available, as it is illegal to send bulk SMS via these modes. • As per TRAI/DOT guidelines, a mobile phone cannot be used to send more than 100 SMS per day in bulk. • Therefore, ...
Do I get to keep the Heyo Virtual Number permanently?
⚡Quick answer - Yes, you retain ownership of your Heyo Virtual Number for as long as your subscription remains active and in good standing. This operates much like a traditional SIM-based mobile number, where continued service ensures you keep your ...
Can I send or receive SMS on my Heyo virtual number?
⚡Quick answer - Heyo virtual numbers are landline-based and therefore do not support SMS. You cannot send or receive text messages on a Heyo number. If a service offers an OTP (One-Time Password) via voice call, you can receive that automated call on ...
Now that mobile numbers are discontinued and both products issue DIDs, is there still any real difference between Heyo and MyOperator?
⚡Quick answer - Yes—key differences remain. • Mobile-number ownership was only one differentiator; multiple feature gaps still exist (e.g., dedicated channel in MyOperator vs. shared channel in Heyo). • Service-number migration is one-way for now: – ...
Can clients use their own mobile number as a virtual number instead of a DID (i.e., is number porting available)?
⚡Quick Answer - Number porting (port-in) is currently discontinued and not available. However, clients can still use their existing mobile number by setting up call forwarding from their mobile number to a DID service number provided by MyOperator.