Now that mobile numbers are discontinued and both products issue DIDs, is there still any real difference between Heyo and MyOperator?
⚡Quick answer -
Yes—key differences remain.
• Mobile-number ownership was only one differentiator; multiple feature gaps still exist (e.g., dedicated channel in MyOperator vs. shared channel in Heyo).
• Service-number migration is one-way for now:
– MyOperator numbers cannot be moved to Heyo.
– A new feature in development will let Heyo customers migrate into MyOperator, allowing us to upgrade those users.
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Has the bulk-provisioning of virtual mobile numbers been discontinued along with individual mobile-number services?
⚡Quick answer - • Yes. Bulk virtual mobile numbers are no longer offered. • Clients who need new numbers should be given DID service numbers instead.
Can we still offer Premium Mobile numbers?
⚡Quick answer - We already have some vanity/premium numbers available with us that we can offer to the client, depending on the case and associated revenue. However, NOC of the number will not be provided for the ownership transfer.
Can I customise, promote or replace my DID Service Numbers in MyOperator?
⚡ Quick answer - • Spam handling: The DID will be used for incoming calls only; hence the DID will not be spammed. However, if any DID gets spammed, it can be changed through swapping, which comes with a cost associated. • Publishing / promoting your ...
Can I customise, promote or replace my DID Service Numbers in MyOperator?
⚡ Quick answer - • Spam handling: The DID will be used for incoming calls only; hence the DID will not be spammed. However, if any DID gets spammed, it can be changed through swapping, which comes with a cost associated. • Publishing / promoting your ...
When should I pitch the Heyo App to a customer?
⚡Quick answer - In this scenario, the salesperson should start by presenting the available MyOperator plans. Avoid pitching the Heyo App at the outset; instead, listen carefully to the customer’s requirements and budget while keeping the focus on ...