Why has my WhatsApp Business Account been under Meta review for more than a week?

Why has my WhatsApp Business Account been under Meta review for more than a week?

⚡Quick answer -

Reviews typically finish in 2–5 business days. A delay beyond one week indicates Meta needs extra time to verify your Business Manager, website, and policy compliance.




1 What Meta checks 

• Facebook Business Manager verification

• Business legitimacy, industry, intended API use




2 Your action checklist 

• FBM → Business Settings → WhatsApp Accounts → confirm status

• Ensure BM verification, accurate details, live compliant website




3 Possible outcomes 

Status

Meaning

Approved

Proceed to connect phone number

Rejected

Fix issue; appeal or re-apply




4 Support 

Provide BM ID & WABA ID to Heyo support via in-app chat / connect@heyophone.com.