Does Heyo have a refund policy?
⚡Quick answer -
- We do not have a refund policy, and to avoid such situations, we are providing a 3-day free trial along with access to chat support, along with an app demo if required, so that the user can learn all there is about Heyo and only take up the subscription when they are completely sure.
- If you have any other query regarding the Heyo app, feel free to share it with our team via in-app chat support accessible via the app's settings section, or drop us a mail at: connect@heyophone.com
Related Articles
What is the process if a client requests a refund after activation?
⚡Quick answer - • The sales team will first try to understand the problem in detail and convince the client to continue. • If the client still wishes to cancel, the request will be handled according to the refund policy outlined on the website. • ...
Are monthly call logs available in Heyo?
⚡Quick answer - Yes. Heyo automatically records every incoming and outgoing call and keeps both the log and its recording for exactly 6 months. You can review any month’s activity in the Call Logs screen of the Heyo mobile app and download the data ...
Can I delete my Heyo call logs or recordings?
⚡Quick answer - The option to delete call logs or recordings is not available in the Heyo app. However, only the admin has the capability to hide a call log from all staff members. 1. Call-log options (delete vs. hide) Heyo does not provide the ...
Can I send Heyo bulk WhatsApp messages in Hindi?
⚡Quick answer - Yes. Create a Hindi template in the Heyo app, submit it for Meta approval, and once approved, you can use it in any bulk campaign. 1. Prerequisites • A live WhatsApp Business Account already connected to Heyo. • The Heyo mobile app ...
Can my Heyo account be suspended or permanently deactivated?
⚡Quick answer - Yes. • Suspension = a temporary block caused by policy violations (e.g., cold calling, spamming, no consent) or payment issues (expired subscription, missed payments). • De-activation (manual deletion) = a permanent, user-initiated ...