Can a client differentiate between professional and personal calls when using Heyo?
⚡Quick answer -
Yes. Every business outbound and inbound call shows the Heyo Landline Number while the call is in progress. In your phone’s native dialer log, those calls are also listed under the Heyo Landline Number, making them easy to identify as business calls. If you need the caller’s actual number, open the call logs inside the Heyo application.
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Can outgoing and incoming calls be made using Heyo?
⚡Quick answer Yes. You can both make and receive calls on your Heyo number, giving you a complete mobile communication solution. Outgoing calls work to any Indian mobile or landline, and incoming calls from anywhere in the world ring in the Heyo app ...
Are staff calls in Heyo recorded?
⚡Quick answer Yes. Every inbound and outbound call made through Heyo—by either the owner or any staff member—is recorded automatically and stored for up to six months. Managers and admins can listen to or download these recordings from the Call ...
Why can't I make calls from the Heyo app?
⚡Quick answer - Here are the most common reasons and quick checks to get you back on track on the 'Heyo' app. Active SIM Balance: Heyo uses your phone's native calling. Ensure the physical SIM card (for your registered/login number) in your device ...
Do I need to pay for a Heyo subscription and recharge my staff’s SIM cards?
⚡Quick answer - No. You only need an active Heyo subscription. Your staff can keep using the calling balance that already exists on their personal mobile numbers—no extra SIM card recharges are required. 1. Why are separate SIM recharges ...
What are the Heyo Phone customer segments?
⚡Quick answer Heyo groups its customers into three primary segments—Professional, Office, and Retail—so each group can solve a slightly different business problem with the same core Heyo solution. 1. The three Heyo customer segments Segment Core ...