Why can’t I download a performance report in MyOperator?
⚡Quick answer -
Two hard limits govern performance-report exports:
- You can export a report no more than 10 times per day.
- Each report can include data for the last 6 months only. If either limit is exceeded, the report will not download.
When should I use this guide?
Refer to this FAQ whenever the “Download” action for a performance report appears disabled, or the file never arrives.
1. Built-in export limits
2. Troubleshooting checklist
- Count how many performance reports you have already exported today; stop if you reach 10.
- Check the report’s date range; make sure it falls within the last 6 months.
3. When a download will still fail
• Any 11th export attempt on the same day.
• Any report request that spans data older than 6 months.
Keywords: performance report download, export limit, 10 reports per day, 6-month data window, MyOperator
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