How do I download an invoice for my WhatsApp campaign recharges in the Heyo app?
⚡Quick answer -
Every time you add WhatsApp credits, Heyo generates a PDF invoice that you can download from Settings → Plans & Invoices → Invoice History.
1. Prerequisites
• A completed WhatsApp credit payment made in the Heyo app.
• The Heyo mobile app opened and logged in with the account that made the payment.
2. Step-by-step: Download your invoice
- Open the Heyo app.
- Tap Settings (bottom-right corner).
- Select Plans & Invoices.
- Scroll to the Invoice History section.
- Find the payment you need and tap Download next to it.
- The invoice downloads instantly as a PDF document.
3. When you can’t find an invoice
If the invoice you need is missing or won’t download:
• Contact us via in-app chat (Settings → Support).
• Or email connect@heyophone.com, and our accounts team will send the PDF to you.
4. Need more help?
• In-app chat: Settings → Support
• Email: connect@heyophone.com
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