How do I download an invoice for my WhatsApp campaign recharges in the Heyo app?

How do I download an invoice for my WhatsApp campaign recharges in the Heyo app?

⚡Quick answer -

Every time you add WhatsApp credits, Heyo generates a PDF invoice that you can download from Settings → Plans & Invoices → Invoice History.




1. Prerequisites

• A completed WhatsApp credit payment made in the Heyo app.

• The Heyo mobile app opened and logged in with the account that made the payment.




2. Step-by-step: Download your invoice

  1. Open the Heyo app.
  2. Tap Settings (bottom-right corner).
  3. Select Plans & Invoices.
  4. Scroll to the Invoice History section.
  5. Find the payment you need and tap Download next to it.
  6. The invoice downloads instantly as a PDF document.



3. When you can’t find an invoice

If the invoice you need is missing or won’t download:

• Contact us via in-app chat (Settings → Support).

• Or email connect@heyophone.com, and our accounts team will send the PDF to you.




4. Need more help?

• In-app chat: Settings → Support

• Email: connect@heyophone.com



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