Who is the authorised point of contact for security deposit agreement queries?
⚡Quick answer -
- All queries, disputes, or clarifications about security-deposit agreements fall outside the operational scope of the finance and support teams.
- Such matters carry legal and contractual implications and must be directed exclusively to the Legal Department for appropriate review and resolution.
Related Articles
How should an agent handle a client’s security-deposit payment—and what if the deposit is wrongly settled?
⚡Quick answer • Correct handling: Do NOT settle any amount received as a security deposit. Instead, raise a Zoho CRM ticket (Payment Tracking) so the Accounts Team can record and manage the deposit. Advise the client to pay by NEFT, RTGS, or IMPS; ...
Can a client get their security deposit amount adjusted with their services?
⚡Quick answer - Yes, a client can get their security deposit amount adjusted against their consumed services. The following process must be followed: Written Confirmation — A formal written confirmation from the client is mandatory, authorising the ...
Do we accept cash from the client against a lifetime plan/security deposit?
⚡Quick answer - No. We do not accept cash from clients against a Lifetime Plan/Security Deposit. The only accepted mode of payment for a Lifetime Plan is Bank Transfer
Can I get a direct contact number for my MyOperator Account Manager?
⚡ Quick answer - Yes. Every MyOperator Account Manager (AM) has a dedicated DID number that we can share on request. You may also call the central support line (8102981029) for a live transfer, or email support@myoperator.com from your registered ...
What are the official ways to contact Heyo Support, and when should I use each channel?
⚡Quick answer - Heyo offers four support channels—In-app Live Chat, Email, WhatsApp, and a daily Live Demo call. There is no direct phone-call helpline. For the fastest resolution, start with the in-app chat during business hours (Mon–Fri, 10 AM–7 PM ...