Can I get a direct contact number for my MyOperator Account Manager?

Can I get a direct contact number for my MyOperator Account Manager?

⚡ Quick answer -

Yes. Every MyOperator Account Manager (AM) has a dedicated DID number that we can share on request. You may also call the central support line (8102981029) for a live transfer, or email support@myoperator.com from your registered address. If the transfer fails, the AM will call you back within 2 hours.



1. How to reach your Account Manager

• In case you are looking to connect with a specific Account Manager (AM), please note that our AMs do have dedicated DID numbers, which can be shared with you upon request.

• Alternatively, you can reach out to our centralised support number 8102981029, where all queries are initially handled by our Customer Success team. The support agent will make every effort to transfer your call to the respective Account Manager.

• You can also raise your query via email at support@myoperator.com. If the email is sent from your registered email ID, the ticket will be automatically assigned to your respective Account Manager for faster resolution.



2. Contact details

Channel

Contact

Purpose

Central support line

8102981029

First point of contact; agent will attempt a live transfer

Dedicated AM DID

Shared on request

Ask the support agent or reply to your ticket

Support email

support@myoperator.com

Must be sent from your registered email ID for auto-assignment



3. What if the live transfer fails?

In case the transfer is unsuccessful for any reason, we will ensure that a callback from the concerned Account Manager is arranged within 2 hours.



4. When does a dedicated number not apply?

• Calls made outside business hours first route to the Customer Success queue before any transfer attempt.

• Requests from unregistered phone numbers or email IDs may delay automatic ticket assignment.

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