When is the commission for referrals due?
⚡Quick answer
The commission is due to a client only after the referred new client completes 45 days from the date of activation of services. Any commission request raised before the 45 days will not be taken into consideration.
When should I use this guide?
Consult this FAQ right after you make a referral so you know exactly when the 45-day eligibility window closes and when you can raise a commission request.
1. Overview & key rule
The commission is due to a client once the referred new client completes 45 days from the date of activation of services. Only after these 45 days is the client eligible to receive the commission.
2. Timeline example
• Referred client’s service activation date: 1 March
• 45-day completion: 15 April
• Earliest date to raise commission request: 15 April (end of day)
3. When does this not apply?
Note — Any commission request raised prior to the completion of the 45-day period will not be taken into consideration.