Can the service account stay active if the client’s billing account is inactive?

Can the service account stay active if the client’s billing account is inactive?

⚡Quick answer -

No—the two will sync automatically.

• If the client fails to renew within 7 days of the due date, the service status turns Inactive.

• The same happens if current usage exceeds the credit limit.

• Once the number is released (“freed”), the service account is considered inactive.

• To restore service after any of the above, you must create a new panel for the client.