⚡Quick answer -
• You get 200 Heyo credits once your friend completes KYC with your referral link; your friend gets 100 credits.
• Paid users also receive 200 Heyo credits every month as recharge credits.
• If the reward hasn’t shown up, check the KYC status, your own plan, your credit balance, wait a short while, then contact support.
1. Reward breakdown
Trigger (via your referral link) | Your credits | Friend’s credits |
Friend completes KYC | 200 | 100 |
(If you are a paid user) Monthly recharge credit | 200 per month | 100 per month |
2. Prerequisites
• Your friend must complete KYC successfully using your unique referral link.
• You must be on a paid plan (not the 3-day free trial or Lite plan) to receive monthly recharge credits.
• Referral credits can be used to lower subscription costs or for bulk WhatsApp campaigns.
3. Troubleshooting: missing credits
- Verify that your friend’s KYC is complete.
- Open the Heyo app and check whether 200 credits were auto-added to your balance.
- Confirm that you are on a paid plan.
- Wait a few minutes; processing can be slightly delayed.
- If all conditions are met and credits still do not appear, move on to “Support & escalation.”
4. When are credits NOT given?
• Friend’s KYC is incomplete.
• You are still in the initial 3-day free trial or on the Lite plan (no monthly recharge credits).
5. Support & escalation
Contact Heyo support via the in-app chat (Settings → Chat Support) or join the live demo call at 2 PM IST, Monday–Friday.
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