What if any existing customer wants to reactivate his existing Mobile Service number?

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• If a customer stops using MyOperator, can the ownership of their DID service number be transferred to them?

  ⚡Quick answer - No. • DID ownership is non-transferable and always remains with MyOperator, even after service discontinuation. • Recommended workaround: The customer can buy a mobile number in their own name from any telecom provider and set up ...

• How do I forward calls from my existing number to a landline or mobile with MyOperator?

  ⚡Quick answer • GSM mobiles: Dial 21[MyOperator number]# to activate forwarding; dial *#21# to view status; dial ##21# to deactivate. • Landlines & most CDMA lines: Dial 114 [MyOperator number] to activate (or *72 [MyOperator number] # if 114 fails); ...

• Can clients use their own mobile number as a virtual number instead of a DID (i.e., is number porting available)?

  ⚡Quick Answer - Number porting (port-in) is currently discontinued and not available. However, clients can still use their existing mobile number by setting up call forwarding from their mobile number to a DID service number provided by MyOperator.

• When a customer keeps their existing phone number and forwards calls to MyOperator, how many DID service numbers do you supply?

  ⚡Quick answer - Standard allocation: One DID service number is provided for call-forwarding. Additional DIDs: More can be assigned case-by-case if the use case and projected revenue justify it; feasibility is evaluated before approval. 

• Can the ownership of a MyOperator DID service number (SN) be transferred to the customer?

  ⚡Quick answer - No—DID SN ownership is non-transferable. • Customers who require personal ownership should purchase a mobile number directly from their telecom provider and set up call-forwarding to the DID SN supplied by MyOperator.