If a customer stops using MyOperator, can the ownership of their DID service number be transferred to them?

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• Can the ownership of a MyOperator DID service number (SN) be transferred to the customer?

  ⚡Quick answer - No—DID SN ownership is non-transferable. • Customers who require personal ownership should purchase a mobile number directly from their telecom provider and set up call-forwarding to the DID SN supplied by MyOperator.

• Can a client publicly promote or publish their MyOperator incoming DID service number?

  ⚡Quick answer - Yes. The client may advertise the assigned DID service number as their main contact line. • Ownership reminder: DID ownership stays with MyOperator and cannot be transferred. • Alternative: If personal ownership of the advertised ...

• MyOperator Brand Positioning & Customer Interaction Guidelines

  1. Who we are: The Operator (Ruler outside, Sage inside) We describe our brand archetype as Ruler + Sage. Practically, for customer-facing teams, this means: We are The Operator – we create order, structure and control in a messy area of business: ...

• Can MyOperator issue an NOC for my service number if my subscription expires in two months?

  ⚡ Quick answer - No. As per the updated policy (effective 27 May 2025), MyOperator no longer provides a No-Objection Certificate (NOC) for any client. Limited, case-by-case exceptions apply only to customers who activated before 27 May 2025. When ...

• When a customer keeps their existing phone number and forwards calls to MyOperator, how many DID service numbers do you supply?

  ⚡Quick answer - Standard allocation: One DID service number is provided for call-forwarding. Additional DIDs: More can be assigned case-by-case if the use case and projected revenue justify it; feasibility is evaluated before approval.