How do I forward calls from my existing number to a landline or mobile with MyOperator?

How do I forward calls from my existing number to a landline or mobile with MyOperator?

⚡Quick answer

• GSM mobiles: Dial 21[MyOperator number]# to activate forwarding; dial *#21# to view status; dial ##21# to deactivate.

• Landlines & most CDMA lines: Dial 114 [MyOperator number] to activate (or *72 [MyOperator number] # if 114 fails); dial 115 to deactivate.

• Reliance CDMA: Use the Call-Forwarding option in the phone’s Settings menu—network codes do not work. Important: Operators allow forwarding only to MyOperator non-toll-free numbers; forwarding to toll-free is not permitted.



1. Prerequisites & limitations

• You can forward calls only to MyOperator non-toll-free numbers.

• Call-forwarding support, codes, and any charges are controlled entirely by the client’s telecom operator.

• Ensure you have the correct 10-digit MyOperator destination number before you begin.



2. Activation steps for GSM users

  1. On the GSM handset, dial:*21*[MyOperator number]#Example: *21*02240041234#
  2. Wait for the confirmation tone or on-screen message.
  3. (Optional) Verify that forwarding is active by dialing:*#21#


3. Activation steps for Landline & CDMA users (except Reliance CDMA)

Option A — Standard code

  1. Pick up the handset and dial:114[MyOperator number]Example: 11402240041234
  2. Listen for the confirmation tone.

Option B — Alternate code (use only if 114 fails)

  1. Dial *72 and wait for a dial or confirmation tone.
  2. Enter the 10-digit MyOperator number.
  3. Press # or wait for the service to confirm activation.

Note for landline users: If neither code works, first call your operator’s customer-care line to enable the call-forwarding feature; then repeat the steps above.



4. Reliance CDMA—handset-menu method

Reliance CDMA does not recognize the network codes above.

  1. Open the handset’s Settings.
  2. Navigate to Call Forwarding.
  3. Enter the MyOperator number and save. 


5. Deactivating call forwarding

Line type

Deactivation code

Example

GSM

##21#

##21#

Landline & CDMA

115

115



6. operator variations

• Forwarding to MyOperator toll-free numbers is blocked by all operators.

• Some exchanges use different strings (e.g., *73 for deactivation); confirm with the operator if the standard codes fail.

• Any technical issues or fees are resolved only by the client’s own telecom provider—MyOperator cannot override network policies.