Where can I find all call details linked to a UID in the MyOperator Accounts panel?

⚡ Quick answer -

Accounts panel → Manage Support → Help → paste the UID → Search.

The information panel below instantly lists every timestamp, webhook response, dialed number, and other data stored for that UID.

When should I use this guide?

Use these steps whenever you already have a call UID (unique identifier) and need to view its complete log for audit, troubleshooting, or reporting.

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1. Prerequisites

• A valid login to the MyOperator Accounts panel

• The exact call UID—for example: s10.1502537677.185702

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2. Locate call details by UID (step-by-step) 

1. Log in to the Accounts panel.
2. In the left navigation, click Manage Support.
3. Select Help.
4. Paste the UID into the Uid search field.
5. Click the green search button.



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3. Data you will see 

Data block	What it means (as shown in UI)
Timestamps	Start, answer, and end times of the call
Webhook trigger responses	Raw payloads sent to your configured webhook
Dialed numbers	Caller and destination numbers
Additional metadata	Any other parameters stored for this UID

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4. When does this NOT work? 

• Leaving the UID field blank and clicking search returns no data.

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5. Expected result & how to confirm

After you click search, the information section immediately populates with rows showing every detail tied to that UID. Verify that the dialed numbers and timestamps match your expectations.

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