How do I view the users a client added in MyOperator via the Accounts panel?

How do I view the users a client added in MyOperator via the Accounts panel?

⚡Quick answer -

Open the Accounts panel, choose Manage Support → Logs In, filter by the client’s service number, and click Users. A list of every user that client has added appears immediately.

When should I use this guide?

Use these steps whenever the registered contact for a client is unreachable and you need another phone number or email, or when you simply want to confirm who is listed in the client’s panel.



1. Prerequisites

• Access to the Accounts panel: https://accounts.myoperator.co/dashboard

• The client’s service number



2. Step-by-step instructions

  1. Sign in to the Accounts panel.
  2. From the left-hand menu, click Manage Support.
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  1. Stay on the Logs In tab.
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  1. In the search bar, type or paste the client’s service number and press Enter.
  2. When the matching row appears, click Users. 
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  1. All users the client added in their panel are displayed.
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3. Expected result

A table appears containing each user’s name, email address, phone number, and other details that the client defined. You can use this information to reach someone else at the client’s organization if needed.



4. When this won’t help ?

If the primary registered contact person is already available, retrieving the Users list is optional; you can work directly with that contact instead.



Keywords: MyOperator, Accounts panel, Manage Support, Logs In, Users tab, view client users