⚡Quick answer -

Only two request types qualify as a Prepayment Request: (1) Payment Split for allocating one payment across multiple invoices, and (2) Invoice Generation Before Payment Receipt for pre-approved enterprise clients (requires management approval, a mutual agreement, and written client confirmation).

When should I use this guide?

Refer to this FAQ whenever you need to decide whether your finance-related request qualifies as a Prepayment Request and to confirm the exact conditions required for processing.

Overview

There are two types of requests considered under a Prepayment Request.

1. Request Type A – Payment Split

When a client has made a single payment but requires two or more invoices against that payment, a Payment Split Request is initiated to allocate the received funds accurately across multiple invoices.

2. Request Type B – Invoice Generation Before Payment Receipt

This request is exclusively limited to predefined enterprise clients only, where the company issues an invoice before receiving the payment based on the client's past payment goodwill and management's approval.

The following conditions must be met before processing:

• Management Approval — Formal authorisation from management is mandatory.

• Mutual Agreement — A documented agreement between the client and the company outlining payment terms and obligations must be in place.

• Client Confirmation — A formal written confirmation from the client accepting the invoice and committing to settle the payment within the agreed timeframe must be obtained and retained on record.

When does a request not qualify?

Only the two request types listed above fall under a Prepayment Request. Any request that does not match these descriptions does not qualify and should be routed through the appropriate alternate process.