How to Check the Status of a Refund Request?

How to Check the Status of a Refund Request?

⚡Quick answer -

Agents can track the status of their refund requests directly through QNTRL by following the steps below:

  1. Log in to your QNTRL account.
  2. Open the ticket for which you want to check the refund status.
  3. In the top-right corner of the ticket, click on the “Pending” option.
  4. This will display the current status and indicate at which stage the request is pending for approval or action.

This helps in tracking the progress and identifying any delays in the refund process.



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