What should be done if a client requests a ledger statement?

• Related Articles

• What is the process if a client requests a refund after activation?

  ⚡Quick answer - • The sales team will first try to understand the problem in detail and convince the client to continue. • If the client still wishes to cancel, the request will be handled according to the refund policy outlined on the website. • ...

• What types of requests are considered under a Prepayment Request?

  ⚡Quick answer - Only two request types qualify as a Prepayment Request: (1) Payment Split for allocating one payment across multiple invoices, and (2) Invoice Generation Before Payment Receipt for pre-approved enterprise clients (requires management ...

• What should I do when a client is asking for more discounts, and how do I counter it?

  ⚡Quick answer - If a client presses for additional discounts, remind them that lowering the price would also discount service quality, emphasise the superior value you already provide, avoid opening the discussion with any discount offer, and hold ...

• Can a client pay MyOperator through PayPal?

  ⚡Quick answer No. MyOperator does not accept payments via PayPal or any remittances from foreign bank accounts into our Indian bank account. When should I use this guide? Refer to this FAQ whenever a client asks to pay via PayPal—or any other ...

• How do I handle vendor registration and Purchase Order (PO) requests from clients?

  ⚡Quick answer Collect all required information from the designated Google Sheet that contains every field needed for vendor registration and PO documentation. Fill the form accurately and completely. Raise a ticket in QNTRL → Vendor Registration. The ...