What are the costs of setting up and using WABA on Heyo?

What are the costs of setting up and using WABA on Heyo?

⚡Quick answer -

Heyo Lite ₹ 300/mo + GST; Heyo Pro ₹ 600/mo + GST. WABA setup is free. Meta fees: Utility ₹ 0.12, Marketing ₹ 0.86, customer-initiated conversations free. From 1 July 2025, India shifts to per-template pricing.



1. Heyo subscription plans 

Plan

Monthly fee

Key inclusions

Lite

₹ 300 + GST

Dedicated number, WABA, shared inbox

Pro

₹ 600 + GST

Lite + IVR, more agents



2. WABA setup cosT

Complimentary in both Lite and Pro.



3. Meta conversation charges 

  • Utility ₹ 0.12
  • Marketing ₹ 0.86
  • Customer-initiated FREE


4. July 2025 pricing change 

India moves from 24-hour session fees to per-message (template) pricing; customer replies < 24 h stay free.



5. Support 

In-app chat or e-mail connect@heyophone.com.

    • Related Articles

    • Can I use my Heyo Virtual Number with other WhatsApp Business API (WABA) providers?

      ⚡Quick answer - • No, we do not recommend it. Heyo offers an integrated WABA setup and optimised functionality directly within the Heyo app. • Heyo Virtual Numbers are designed to work seamlessly with Heyo’s own WABA platform. Using them with ...

    • How do I set up my WhatsApp Business API (WABA) account with Heyo?

      ⚡Quick answer - You must (a) hold an active Heyo Lite or Pro subscription, (b) own a verified Facebook Business Manager (FBM) with an active Facebook Page, and (c) use a Heyo-issued virtual number (personal mobile numbers do not work). Launch the ...

    • Can I own my Heyo Virtual Number if I decide to stop using the service?

      ⚡Quick answer - No. Heyo Virtual Numbers are licensed from telecom operators and remain part of Heyo’s cloud pool. They cannot be transferred, ported out, or converted to a physical SIM even if you discontinue your subscription.  1. Service use vs. ...

    • Can outgoing and incoming calls be made using Heyo?

      ⚡Quick answer Yes. You can both make and receive calls on your Heyo number, giving you a complete mobile communication solution. Outgoing calls work to any Indian mobile or landline, and incoming calls from anywhere in the world ring in the Heyo app ...

    • Is there a free Heyo subscription?

      ⚡Quick answer - Heyo does not offer a free subscription. However, you can experience most of Heyo's features with a free 3-day trial after you've completed your KYC (Know Your Customer) verification.  1. What is the Heyo free trial? The free trial ...