Is it possible to route voicemail notifications to an email address other than the super-admin’s in a basic callflow?

⚡Quick answer -

• Basic Callflow: No. Voicemail alerts are always sent to the super-admin (owner) email.
• Advanced Callflow: Yes. Add the desired user in the User section first, then open the Voicemail node and pick that email from the dropdown. The system will send all voicemail notifications to the selected address instead of the owner’s.

Alt text: Adding other email addresses in advanced callflow

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