When must an agent settle a client payment?
⚡Quick answer
Any payment received in a particular month must be settled by the agent on or before the last date of that same month. Example — A payment received in August must be settled on or before 31 August.
Agents are responsible for ensuring timely settlement within the month of receipt to avoid discrepancies or delays in the accounts-reconciliation process.
When should I use this guide?
Refer to this FAQ the moment you receive (or confirm receipt of) a client payment so you can mark the correct settlement deadline and avoid late reconciliation.
Policy statement
Any payment received in a particular month must be settled by the agent on or before the last date of the same month.
Illustrative example
Are there any exceptions?
The policy note simply states that agents “are responsible for ensuring timely settlement of all payments within the same month of receipt.” No exceptions or alternative timelines are mentioned.
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