⚡Quick answer -
• MyOperator integrates with a wide range of CRM and help-desk platforms—see the full matrices below for supported features (lead/ticket generation, live pop-ups, click-to-call, and call-mapping).
• “Webhook after call” requests are billed at 20 paise per request after you exhaust the quota included in your Cloud Call Centre plan. This overage is billed the same way as extra incoming-call minutes.
When should I use this guide?
Refer to this FAQ when you need a single, authoritative list of all current integrations and their feature coverage, or when you want clarity on webhook overage charges.
1 CRM & Help-desk integrations – overview
2 Detailed integration status per CRM
3 Webhook charges after quota consumption
• In Cloud Call Centre plans, once the allocated webhook-after-call requests are consumed within a billing cycle, each additional request is charged 20 paise per webhook.
• Charging is strictly pay-per-usage post consumption.
• Webhook billing works the same as incoming-call-minute overages.
• The client will be charged for extra consumption.
4 When are webhook charges not applied?
Charges are not applied while you are still within the webhook-request quota allocated in your Cloud Call Centre plan.
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