What information do I need to provide to tech support when raising a Zoho desk ticket for an Account – Feature Deactivation request?

What information do I need to provide to tech support when raising a Zoho desk ticket for an Account – Feature Deactivation request?

⚡Quick answer -

Include these three items in the ticket description:

• BAN

• Feature Name (e.g., “DID callback feature”)

• Service Number