The reason we built MyOperator was to make communication track able as this ensures that no business opportunity is lost. There are many other providers in the market that offer a call management system, an IVR, toll free and virtual numbers etc. We, however are different from them because in addition to the various commonly known features, we offer three exclusive features also.
The features are:
Live call transfer-
Calls get transferred from one department to another without the call getting disconnected. This thereby helps in enhancing customer experience as customers no longer have to wait to get connected to the right agent/ department.
Mobile tracking-
MyOperator is India’s first end to end tracking call management system. It helps monitor and track every team member's calls even when you’re not in office. This in turn helps in team accountability and follow ups. Hence, it ensures that no business deal is lost.
MyOperator offers re-marketing feature to reach back to your callers via SMSs and Facebook integration,based on their call attributes. Statistically, it is observed that 70% of business comes from existing customers. Remarketing helps in re targeting existing customers who showed interest in your website or product earlier. It is an effective strategy to retain and engage previous customers as it increases brand loyalty and recognizable.
30 day refund policy-
MyOperator offers transparent billing and promissory refund facility for 30 days. We ensure customer satisfaction and do not intend to bound them. Customer may freely try and use the panel and once they are satisfied they may continue with it.
Data security -
MyOperator values and ensures business privacy. We have unbreakable security measures and use safety barriers like Amazon web service, amazon web virtual cloud, 128-bit SSL security, Site lock malware scanner.
24*7 support -
Our dedicated support team is available round the clock to help you out in your difficulty.We are always there to resolve your problem in any matter.
Offline Mode -
Our strong caching system enable our servers to run even on offline mode. We assure your calls won’t stop even during uncontrollable situations like natural calamities and unforeseen occurrences like data centers down time or bad internet connectivity.
These additional features add value to a call management system as it allows businesses better their customers’ experience.
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