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            What should I do when wrong IVR is playing on my service number?

            If wrong IVR is playing on your company’s service number, you need to check IVR/callflow settings and timings. You can check if the logs are visible in the panel or not.

            1. Click on “Manage” at the top.

            2. In the settings section click on “Design callflow”.

            3. Click on "Create new callflow" or edit live callflow

            4. Check the details here and go for preview

            5. Test your IVR now

            If you still have issues in your IVR, kindly contact your account manager or write us at 
            Updated: 04 Apr 2019 07:58 PM
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