What should I do if there is a delay or stopped syncing in IVR call logs syncing on MyOperator web app?

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• What should I do if the logs have delay or stopped syncing in MyOperator mobile app?

  Check that whether it is a zero log visibility (For all users or few users), delay in syncing or stopped the sync at all. Check how long it is happening. In case of delay check how much time it is taking to sync logs. In case of stopped syncing note ...

• What should I do if logs are not visible in logs section in MyOperator web app?

  Check logs are not visible for mobile calls (https://support.myoperator.co/portal/kb/articles/what-should-i-do-if-the-logs-have-delay-or-stopped-syncing-in-myoperator-mobile-app) or IVR calls ...

• How to make outgoing calls via MyOperator (Click to call and Dialer app)

  MyOperator is giving facility to make outgoing calls via MyOperator. You and your team can initiate calls from the mobile app, web panel, and CRM MyOperator provides a Caller-ID to make outgoing calls, Caller-ID is the number that displays on ...

• How do I filter call logs on MyOperator Web app?

  The filters you create are known as “Advanced Filters”. Advanced filters help you to filter out your required log data from the overall data. For example, if you want to find out the number of connected calls via the IVR on a particular date and ...

• How do I filter call logs on MyOperator Web app?

  MyOperator offers you default filters as follows:  Connected: Incoming and Outgoing calls that you receive or make on your business phone. Missed: Calls that you or your team failed to answer. SMS: Text messages sent or received on your MyOperator ...