What is Audio Library?

What is Audio Library?

Audio library is the set of files chosen by you, to set IVR tones. These files/tones are taken from the computer manually. To know, how to add sound files to your library, click here (How can I add sound files to Audio Library?)

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    • How can I add sound files to Audio Library?

      To add sound files from the sound library, follow the below mentioned steps: 1. Login to your MyOperator panel and and click on “Manage” at the top. 2. Go to settings and click on “Design Callflow”. 3. Go to “Audio library” from left pane. 4. Click ...
    • What is Sound Library?

      Sound Library is the the library where you can add and find all the sounds (TTS as well as uploaded file from computer). You can get a list of all of your prompt and the audio attached with the prompt. You can play the audio as well.
    • How can I add/edit sounds to be played in a Call flow?

      1. Login to your MyOperator panel and click on “Manage” at the top. 2. In the settings section click on “Design Callflow”. 3. Click on “Audio Library” from the left pane 4. Click on Add Files 5. Enter the prompt text you want 6. There are two ...
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      As soon as you submit voiceover requests, the concerned voice artist is alerted about your requests. Voice artists usually take about 3-5 working days to make their submissions. Once they submit their recordings you will be informed immediately ...
    • What should I do if IVR calls on my number are not getting forwarded/transferred to department?

      If the IVR calls on your number are not getting forwarded/transferred to the department, you need to check your IVR settings. 1. Click on “Manage” at the top. 2. In the settings section click on “Design Callflow”. 3. Click on “Create new call flow” ...