What is after call SMS?

What is after call SMS?

When a customer calls on a toll-free / non-toll-free number, the user receives a text message with the customer contact, number, department in which the customer/caller was connected to along with the date and time, once the call is connected. This helps in keeping the record of the callers through SMSes.

Even customers calling can receive SMSes which is generally known as SMS to callers.

But for using these services you shall be charged extra.


    • Related Articles

    • After call SMS billing

      MyOperator Lite editions Type of SMS Details Charge One way SMS After call SMS notification either to caller or to user INR 200 per channel line per month Two way SMS After call SMS notification to both caller and user simultaneously INR 400 per ...
    • After call SMS- content guidelines

      After call SMS are transitional SMS by which you can notify your callers/customers as well as users about the calls to your MyOperator business number. Since these are transactional SMS, you cannot add any promotional content to your SMS template. ...
    • Is the After-call SMS chargeable?

      Yes, after-call SMS is chargeable as per the SMS charges of your plan. Click on “Business plan” to check out the SMS charges. Click on “Feature detail” of your current plan for SMS charges.
    • After call SMS (Custom)- Rule Overlap

      Users can create multiple rules based on different criteria like a particular user or department to which the call was routed, incoming/outgoing, connected/missed, etc. Because of the customization, there are scenarios where two or more different ...
    • How can I enable/disable after call SMS?

      1. Go to “Manage” from the MyOperator dashboard. 2. Click on “After call SMS”. 3. Click on “Edit” in the feature status. 4. Enable/disable the feature for users from the drop-down menu. 5. Enable/disable the feature for callers from the drop-down ...