What are the different SMS parameters that can be added in an after call SMS template?
The different SMS parameters that can be added in an after call SMS template are:
Parameter
| Defination
|
{{ivr_number}}
| Your IVR Number
|
{{brand_name}}
| Brand name of your company
|
{{call_from}}
| Caller's number
|
{{receiver_name}}
| Name of user who received that call
|
{{receiver_email}}
| Email id of user who received that call
|
{{receiver_number}}
| Mobile Number of user who received that call
|
{{time}}
| Time of call
|
{{department}}
| Department name to which the caller got connected to
|
{{company_name}}
| Name of your company
|
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