What are "Notes"? How do I add notes?
To add a note in any of your logs:
- Just select a particular log,
- Click on notes and add test note on this log simply press enter, and save it.
Note helps you to note if in case you have specific thing that has to be added regarding that particular call. So you can add multiple notes on a single number or multiple notes on different numbers. It will also be visible when you will export logs.
Related Articles
How do I add users?
To add users to your MyOperator account: Click on ‘Users’ in the ‘ Manage Section’. Now click on ‘Add New’ on the top right here. Enter the details such as: ‘Name’ ‘The user’s Business Email Address’ ‘Assign an extension number’ ‘His Mobile number’ ...
Do I have to add users manually?
Yes, the user needs to be added manually, they shall be added as per the need and the requirement. Follow the following step to add new user: 1. Login to your MyOperator panel and click on “Manage” at the top. 2. Go to settings and click on “Users”. ...
How can I add a contact?
To add a contact, follow the steps mentioned below: 1. Login into the MyOperator panel and click on “Manage” at the top. 2. Go to functionality and click on “Contacts”. 3. Fill in the contact details and click on “Save”.
How can I add a new department?
1. Login to your MyOperator panel and click on “Manage” at the top. 2. In the settings section click on “Departments”. 3. Click on Add New to add a new department or "Edit" an existing department. 4. Enter the name of the department, Assign manager ...
What is a live call widget?
The live call widget gives you ongoing call details such as who the caller is, the duration of the call, and which agent in your organization is attending the call. Not just that, you can perform actions like call hangup, call transfer and add notes ...