Knowledge Base Knowledge base General After call SMS

            To whom I can send after call SMSs?

            You can send the SMS to Users as well as your callers.

            When a customer calls on a toll free / non-toll free number, the user receives a text message with the customer contact, number, department in which the customer/caller was connected to along with the date and time, once the call is connected. This helps in keeping the record of the callers through SMSes.

            Callers can received a thanks giving sms on call missed, connected & voicemail.


            Updated: 28 Jan 2019 08:55 PM
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