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            How does a Location based Call flow work?

            A Location based Callflow connects a caller from a particular region/ state to an agent who belongs to that state/ region. It detects the location of a caller on the basis of the first 4 digits of the customer’s mobile number.

            It is available, under “add new Callflow” section.



            Updated: 06 Feb 2019 07:00 PM
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