How does a Contact based Call flow work?
You can set a separate Call flow for the people whom you have added as contacts on your MyOperator panel. They can be your added customers who do not require any introductory knowledge like for other callers. The option to set contact based IVR is available under “
add new Call flow” section.
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How does a Location based Call flow work?
A Location based Callflow connects a caller from a particular region/ state to an agent who belongs to that state/ region. It detects the location of a caller on the basis of the first 4 digits of the customer’s mobile number. It is available, under ...
What is Call flow Setup?
Here you can have the privilege to create multi-level customized Call flow
How can I test if the call flow is working?
In the preview section, select the call flow (if you have more than one). You can listen the call flow to a specified number mention here.
How can I test if the Call flow is working?
In the preview section, select the Call flow (if you have more than one). You can listen the call flow to a specified number mention here.
What are cloud-based services and their benefits?
A cloud-based service is any resource that is provided over the Internet. It doesn't require any hardware installation. All your business data is saved and secured on the cloud. Gmail is an example of a cloud-based service.. Cloud based services have ...