Knowledge Base Knowledge base Follow ups Basics

            How can I assign & complete a follow-up?

            1. Login to your MyOperator dashboard & click follow-up from top panel




            2. Click on “Assign me one”




            3. Now you have one follow-up in your list




            4. Click on Call for click o call or you can callfrom your mobile




            5. Write down any note regarding the here




            6. You can transfer the call to a particular user or department






            7. You can snooze the call and you have the option of snooze






            8. You can click on done for this particular follow-upafter completing it. It will disappear from the follow-up list


            Updated: 13 Feb 2019 03:48 PM
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