How are the roles useful?
When you assign a role to a person, it simply means delegation of some authority. This further helps in simplification of work processes and eliminates confusions in decision-making. For example, a user who has a certain allotted role along with some permissions.
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We are an NGO. How is MyOperator useful for us?
Your NGO is a helping hand towards building a better society. You know how important a phone call is and hence, you cannot afford to miss any. You need to be available 24*7. Therefore, the ideal solution for you is to use MyOperator, a call ...
Can I create a role according to my choice?
There are three predefined roles namely “Administrator, Moderator and Basic’’. You can assign each user in your organization any of these 3 roles, however you cannot create a new role.
Which role is assigned to the new user?
When a “New User” is added to the MyOperator account, she/he is added as a “Basic” user by default. However, the roles can be changed if required (Refer to Question, "How can I change the roles for a user")
New feature released - "Call Availability" Option
Old configuration: Only the Administrator or the Moderator had the permission to enable and disable the “Receive Call” option for the Basic users. New update: “Call availability option” allows all the Pro users irrespective of their roles to turn ...
How do I assign 'Permissions' to my 'Users'?
To assign permissions to the added users on your MyOperator Account, Go to “Permission” in the “Functionality” section of 'Manage'. You can set permissions for different roles you assign to your users. These roles are Administrator, Manager, or call ...