Can I create filter for the user/customer?
Whoever is operating the panel can create filters for his users or customers. Please refer to Question, "
What is an advance filter" to create filters.
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Can I create a filter for a specified date?
Yes, you can create a filter for a specified date. Just follow the below-mentioned steps: 1. Login to your MyOperator panel and click on “Logs” at the top. 2. Click on “Advance”. 3. Set a date and click on “Save”.
What is an advanced filter?
Advanced Filters are the ones that you create for yourself according to your requirements. Here’s how you can create it: 1. Login to your MyOperator account and go to "Logs" 2. From the left pane, click on “Advance” 3. Set your parameter and click on ...
How do I filter call logs on MyOperator Web app?
The filters you create are known as “Advanced Filters”. Advanced filters help you to filter out your required log data from the overall data. For example, if you want to find out the number of connected calls via the IVR on a particular date and ...
How do I filter call logs on MyOperator Web app?
MyOperator offers you default filters as follows: Connected: Incoming and Outgoing calls that you receive or make on your business phone. Missed: Calls that you or your team failed to answer. SMS: Text messages sent or received on your MyOperator ...
How do I update the User's information?
To update the information of the users: Click on ‘Users’ in the ‘ Manage Section’. Your ‘User List’ will be visible. Click on the 3 dots which are available on the right-hand side of each user. Select the edit option and you can edit the user's ...