⚡Quick answer
• Wednesday – All payment requests must be submitted to the Accounts Team.
• Friday – The Accounts Team verifies and initiates the payment.
• Tuesday (EOD) – The payment is credited to the client’s account. Requests sent after Wednesday roll into the next cycle, and payments initiated on Friday appear in the client’s account by Tuesday EOD.
When should I use this guide?
Consult this FAQ whenever you need to plan, submit, or set expectations for a client payment request so you never miss the weekly cut-off.
1. Overview & timeline
The Accounts Team follows a structured weekly payment cycle to ensure the timely and accurate processing of all payment requests.
2. Key points to remember
• All requests must be submitted by Wednesday to be processed within the same cycle.
• Payments initiated on Friday will reflect in the client’s account by Tuesday, End of Day (EOD).
• Any request submitted after Wednesday may be processed in the next payment cycle.
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