How much of a discount can I provide to the client?

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• If the customer wants 5 vanity numbers, can he get a discount on the pricing?

  ⚡Quick answer - No, we do not provide a discount on the number cost, as this is the cost of our telecom operators. Therefore, we make sure we clear it with our clients that the number cost is for our operators and providing a discount on those ...

• What should I do when a client is asking for more discounts, and how do I counter it?

  ⚡Quick answer - If a client presses for additional discounts, remind them that lowering the price would also discount service quality, emphasise the superior value you already provide, avoid opening the discussion with any discount offer, and hold ...

• What is the process if a client requests a refund after activation?

  ⚡Quick answer - • The sales team will first try to understand the problem in detail and convince the client to continue. • If the client still wishes to cancel, the request will be handled according to the refund policy outlined on the website. • ...

• How to provide valid 6-month opt-in consent proof before making outbound service-industry calls?

  ⚡Quick answer - The client can contact the customer only if valid opt-in consent is available and renewable every 6 months. When should I use this guide? Use it whenever a service-industry client wants to call a customer who registered up to six ...

• Can a client without GST details claim the GST benefit later?

  ⚡Quick answer - No. As per the GST Act, the GST benefit can only be availed by a registered taxable person, i.e., one who holds a valid GST Number. If the client fails to provide their GST number at the time of invoice generation, they will not be ...