⚡Quick answer -
Download Heyo, verify your mobile with an OTP, pick a landline prefix, choose Lite (₹300) or Pro (₹600), pay, and your dashboard goes live instantly.
Prerequisites
• A smartphone with internet access.
• Ability to receive OTPs on your mobile number.
• Aadhaar number or business GST number if you intend to finish KYC immediately (optional but recommended).
Step 1 – Download the Heyo app
- Open Google Play Store (Android) or Apple App Store (iOS).
- Search for “Heyo”.
- Tap Install / Get and wait for the download to finish.
Step 2 – Create your Heyo account
- Launch Heyo.
- Enter your mobile number and tap Send OTP.
- Input the OTP you received.
- (Optional) Proceed with KYC: • Enter your Aadhaar number or your GST number.
Step 3 – Choose your business landline number
- Select the city prefix you prefer (e.g., 033, 080).
- Enter the requested details.
- Tap Send OTP, then enter the second OTP.
- A new virtual landline number with your chosen prefix is automatically linked to your account.
Step 4 – Select your plan
Choose one of the two plans below.
Plan comparison matrix
Feature | Heyo Lite | Heyo Pro |
Monthly price (₹, ex-GST) | 300 | 600 |
Admin seats | 1 | 1 |
Staff seats | 1 | 4 |
Professional Greeting Message | ✔️ | ✔️ |
IVR setup (up to 2 departments) | – | ✔️ |
WABA (WhatsApp Business API) setup | Included | Included |
Benefit of Pro: Enables efficient call routing via IVR (e.g., a professional welcome message followed by “Press 1 for Sales, 2 for Support”).
Step 5 – Complete payment
- Select your preferred payment method.
- Confirm the amount and tap Pay.
- Once successful, your subscription activates instantly.
What happens next?
• Your chosen plan becomes active immediately.
• The Heyo dashboard is ready for you to use.
When might sign-up fail?
• If either OTP is not entered correctly or expires.
• If KYC details (Aadhaar/GST) are entered incorrectly. Simply retry the step that failed and re-enter the correct information.
Related Articles
How do I set up and use Heyo for business communication from sign-up to daily calls?
⚡Quick answer Install the Heyo app, verify your phone number, complete KYC, choose a virtual landline, pick (or trial) a Lite or Pro subscription, connect your WhatsApp Business Account, and you’re ready to place or receive calls. All billing, ...
What is Heyo and what features and plans does it offer?
⚡Quick answer Heyo is a virtual business phone-line service for small and medium-sized businesses (SMBs). It gives you one city-prefix landline number (e.g., 011, 022, 033, 080) to handle both voice calls and WhatsApp Business API messages, ...
Do I need a calling plan and the Heyo application to make calls?
⚡Quick answer Yes. To place calls, you must (1) keep an active calling plan or talk-time balance on the physical SIM in your phone and (2) install the Heyo app, which uses a small amount of internet to start the call but hands the voice traffic to ...
Are there any special offers or discounts available for Heyo?
⚡Quick answer Yes—Heyo offers three one-time savings mechanisms, all limited to your very first subscription cycle: A 3-day free trial of either the Lite or Pro plan (after KYC). A one-time introductory discount that may appear during initial ...
Do I need to keep balance on my SIM after recharging with a Heyo plan?
⚡Quick answer Yes. Heyo masks your calls with a virtual business number, but the voice traffic still travels over your physical SIM’s cellular network. If your SIM has no active talk time or calling plan, the call will fail even if your Heyo ...