How do I sign up for Heyo and choose a plan?

How do I sign up for Heyo and choose a plan?

⚡Quick answer -

Download Heyo, verify your mobile with an OTP, pick a landline prefix, choose Lite (₹300) or Pro (₹600), pay, and your dashboard goes live instantly.



1. Prerequisites

• A smartphone with internet access.

• Ability to receive OTPs on your mobile number.

• Aadhaar number or business GST number if you intend to finish KYC immediately (optional but recommended).



Step 1 – Download the Heyo app

  1. Open Google Play Store (Android) or Apple App Store (iOS).
  2. Search for “Heyo”.
  3. Tap Install / Get and wait for the download to finish. 


Step 2 – Create your Heyo account

  1. Launch Heyo.
  2. Enter your mobile number and tap Send OTP.
  3. Input the OTP you received.
  4. (Optional) Proceed with KYC: • Enter your Aadhaar number or your GST number. 


Step 3 – Choose your business landline number

  1. Select the city prefix you prefer (e.g., 033, 080).
  2. Enter the requested details.
  3. Tap Send OTP, then enter the second OTP.
  4. A new virtual landline number with your chosen prefix is automatically linked to your account. 


Step 4 – Select your plan

Choose one of the two plans below.

Plan comparison matrix

Feature

Heyo Lite

Heyo Pro

Monthly price (₹, ex-GST)

300

600

Admin seats

1

1

Staff seats

1

4

Professional Greeting Message

✔️

✔️

IVR setup (up to 2 departments)

–

✔️

WABA (WhatsApp Business API) setup

Included

Included

Benefit of Pro: Enables efficient call routing via IVR (e.g., a professional welcome message followed by “Press 1 for Sales, 2 for Support”).



Step 5 – Complete payment

  1. Select your preferred payment method.
  2. Confirm the amount and tap Pay.
  3. Once successful, your subscription activates instantly. 


What happens next?

• Your chosen plan becomes active immediately.

• The Heyo dashboard is ready for you to use.



When might sign-up fail?

• If either OTP is not entered correctly or expires.

• If KYC details (Aadhaar/GST) are entered incorrectly. Simply retry the step that failed and re-enter the correct information.



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