How can the client stop the IVR “call-forwarding” announcement when forwarding calls to our number?

How can the client stop the IVR “call-forwarding” announcement when forwarding calls to our number?

⚡Quick answer -

• The Interactive Voice Response (IVR) system for call forwarding is directly related to the client’s number or mobile operator and can never be removed.

• If the client has a VodafoneIdea (VI) mobile number, they can contact VI customer service to remove the forwarding message.

• If the issue remains unresolved:

– Suggest the client port the number to Jio, or

– Purchase a Jio number and:

▸ Forward calls from the published number to the Jio number, and

▸ Forward calls from the Jio number to our DID. This can eliminate the call-forwarding IVR.