⚡Quick answer
No. The ₹300/month option is the Heyo Lite Plan, a bundled subscription that already includes unlimited calling plus other business features such as WhatsApp Business integration, call recording (up to 6 months), call forwarding/distribution, a centralized number, and a custom business caller tune. Heyo does not sell a standalone “calling-only” package.
Heyo Lite Plan at a glance
• Price: ₹300 per month + GST• Users: 2 total (1 Admin + 1 Staff)
• Calls: Unlimited incoming & outgoing within India
• Core features: WhatsApp Business integration, centralized number, up to 6 months call recording, call forwarding, call distribution, custom business caller tune
What’s included in the ₹300 Lite Plan?
- Unlimited Calling – No per-minute charge for calls within India.
- Agent Support – Access for 2 users (1 Admin + 1 Staff).
- WhatsApp Business Integration – Manage chats on the same number.
- Centralized Business Number – Single virtual number for all interactions.
- Call Recording – Store recordings for up to 6 months.
- Call Forwarding & Distribution – Automatically route calls to the right person.
- Custom Business Caller Tune – Professional greeting for incoming callers.
How does the ₹600 Pro Plan differ?
• Price: ₹600 per month + GST
• Users: 5 (1 Admin + 4 Staff)
• Interactive Voice Response (IVR): Two options (e.g., “Press 1 for Sales, Press 2 for Accounts”).
• Includes everything in Lite, plus the above enhancements.
Is there a standalone calling-only option?
No. Unlimited calling is bundled exclusively within Heyo Lite and Pro subscriptions. You cannot purchase it as a separate ₹300 calling-only add-on.
Plan comparison table
Feature | Heyo Lite (₹300 + GST) | Heyo Pro (₹600 + GST) |
Users (Admin + Staff) | 1 + 1 = 2 | 1 + 4 = 5 |
Unlimited calls within India | ✔️ | ✔️ |
WhatsApp Business integration | ✔️ | ✔️ |
Call recording (up to 6 months) | ✔️ | ✔️ |
Call forwarding & distribution | ✔️ | ✔️ |
Custom business caller tune | ✔️ | ✔️ |
IVR (2 options) | — | ✔️ |
Billing & tax
• All prices are exclusive of GST. The applicable GST is added at checkout.
• Payments are subscription-based and recur monthly until you cancel.
Support & next steps
In-app chat → Settings ▸ Chat Support
Daily live demo → Mon–Fri, 2 PM IST
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⚡Quick answer Yes. To place calls, you must (1) keep an active calling plan or talk-time balance on the physical SIM in your phone and (2) install the Heyo app, which uses a small amount of internet to start the call but hands the voice traffic to ...
What is Heyo and what features and plans does it offer?
⚡Quick answer Heyo is a virtual business phone-line service for small and medium-sized businesses (SMBs). It gives you one city-prefix landline number (e.g., 011, 022, 033, 080) to handle both voice calls and WhatsApp Business API messages, ...
Are there any special offers or discounts available for Heyo?
⚡Quick answer Yes—Heyo offers three one-time savings mechanisms, all limited to your very first subscription cycle: A 3-day free trial of either the Lite or Pro plan (after KYC). A one-time introductory discount that may appear during initial ...
Do I need a SIM card to use the Heyo app for calling?
⚡Quick answer Yes. The same physical SIM card that is registered with your Heyo account must be inserted in the phone, have an active calling balance/plan, and sit alongside a basic internet connection to start (mask) the call. No SIM = no outbound ...
Do I need to keep balance on my SIM after recharging with a Heyo plan?
⚡Quick answer Yes. Heyo masks your calls with a virtual business number, but the voice traffic still travels over your physical SIM’s cellular network. If your SIM has no active talk time or calling plan, the call will fail even if your Heyo ...