Can we use different DIDs for different users?
No , we cannot use different DIDs based on users. But we can still configure 10 DIDs on the panel for making outgoing calls.
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How do I set up and use multiple DID numbers in MyOperator (incoming vs. outgoing, WhatsApp registration, callbacks)?
⚡ Quick answer - • Outgoing caller-ID: the outgoing DID is always different from the incoming one—book it separately. • Callbacks: the callback feature works on every outgoing DID, and each of those DIDs can also accept incoming calls. • Adding DIDs: ...
Can I receive callbacks on all 5 purchased DIDs in MyOperator?
⚡Quick answer - Yes. Add every purchased DID in two places— 1) the Click-to-Call section (set one as Primary) and 2) the Campaign’s DID settings. Also, confirm the Callback feature is enabled. When should I use this guide? Use these steps when a ...
How do I view the users a client added in MyOperator via the Accounts panel?
⚡Quick answer - Open the Accounts panel, choose Manage Support → Logs In, filter by the client’s service number, and click Users. A list of every user that client has added appears immediately. When should I use this guide? Use these steps whenever ...
Can I use my own number with Heyo?
⚡Quick answer No. You cannot use your own existing number as your Heyo number. Heyo assigns you a new virtual landline number upon completing your KYC verification, which acts as your Heyo number for making and receiving calls. You can, however, keep ...
How do I use MyOperator’s Travel landing page in sales outreach?
⚡ Quick answer - Share the dedicated Travel landing page—https://myoperator.com/travel-and-tourism—in your sales emails so prospects instantly see how MyOperator fits their sector’s customer-service needs. When should I use this guide? Use it ...