Can I increase the number of staff members in Heyo?
Can I increase the number of staff members in Heyo?
⚡Quick answer
You can add up to 4 staff members (plus 1 owner) on one Heyo number right now. Heyo plans to launch a new subscription plan—expected in at least 3 months—that will allow up to 10 members (some materials mention “up to 12 staff members”) per account.
1. Current staff-member limit
You can add up to 4 staff members (plus 1 owner) on one Heyo number as of now. This is the existing limit for staff members per Heyo account.
2. Future plan for more members
Heyo is planning to release a new subscription plan that will allow users to add up to 10 members.
This new feature is expected to be ready in at least 3 months from now.
3. At-a-glance: Heyo Pro Plan today
• IVR
• WhatsApp Business Number
• 5 Agents (1 Admin & 4 Staff)
• Virtual Business Card
• GMB Integration
• Unlimited Minutes
• Call Forwarding
• Centralised Number
• Staff Analytics & Rating
• Up to 6 Months Call Recording
• Voice Mail
• Business Caller Tune
• Call Distribution
4. What you cannot do right now
• You cannot exceed 4 staff members (plus the owner) on any existing Heyo subscription.
• No temporary add-ons exist to unlock extra seats before the new plan is released.