Can I increase the number of staff members in Heyo?

Can I increase the number of staff members in Heyo?

⚡Quick answer

You can add up to 4 staff members (plus 1 owner) on one Heyo number right now. Heyo plans to launch a new subscription plan—expected in at least 3 months—that will allow up to 10 members (some materials mention “up to 12 staff members”) per account.



1. Current staff-member limit

  • You can add up to 4 staff members (plus 1 owner) on one Heyo number as of now. This is the existing limit for staff members per Heyo account.


2. Future plan for more members

  • Heyo is planning to release a new subscription plan that will allow users to add up to 10 members.
  • This new feature is expected to be ready in at least 3 months from now.


3. At-a-glance: Heyo Pro Plan today

• IVR

• WhatsApp Business Number

• 5 Agents (1 Admin & 4 Staff)

• Virtual Business Card

• GMB Integration

• Unlimited Minutes

• Call Forwarding

• Centralised Number

• Staff Analytics & Rating

• Up to 6 Months Call Recording

• Voice Mail

• Business Caller Tune

• Call Distribution



4. What you cannot do right now

• You cannot exceed 4 staff members (plus the owner) on any existing Heyo subscription.

• No temporary add-ons exist to unlock extra seats before the new plan is released.



5. Support options

Channel

How to access

Availability

In-app chat

Heyo app → Settings → Chat Support

Real-time assistance

Daily live demo

Monday–Friday at 2 PM IST (join in app)

Interactive Q-and-A

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